sbcpost. i received my telephone bill, and noticed i was credited $1.48 for the time i did not have use of my phone and/or dsl. i have to admit sbc gained some credibility with me for doing that. that's customer service, and that's how you build customer loyalty.
(see, i don't always rant. i have some positive experiences to share too!)
(see, i don't always rant. i have some positive experiences to share too!)
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